Holland Beckett’s Rebecca Steens: ‘A lawyer’s real value isn’t aggressive argument’

The partner shares what factors she considers to be key to the best outcomes in a dispute

Holland Beckett’s Rebecca Steens: ‘A lawyer’s real value isn’t aggressive argument’
Rebecca Steens

If there’s one misconception about lawyers Rebecca Steens would correct, it’s that lawyers are “always looking for a fight”. For the Holland Beckett partner, clear thinking and listening to one's clients are two things that define a lawyer’s real value.

Last week, Steens told NZ Lawyer about an especially memorable moment from her legal career; in the second half of this interview, she explains why keeping up with change is a significant challenge in the legal industry.

 

What’s one misconception people have about lawyers, and how would you correct it?

One common misconception is that lawyers are primarily combative people who are always looking for a fight. The perception is that we all argue aggressively in court and try to “win at all costs.” Most lawyers focus on preventing disputes by guiding clients and explaining risks clearly. Even when disputes arise, the best outcomes usually come from strategy, collaboration, and sound judgment. A lawyer’s real value isn’t aggressive argument, but clear thinking, listening to clients and helping them to make good decisions.

What challenges are particularly pressing in the legal industry today?

Keeping pace with change. Our client’s expectations around accessibility, technology, and service continue to evolve, and the profession doesn’t always move as quickly as it could. Finding ways to modernise while still maintaining the integrity of the law and relationships with clients is an ongoing balancing act.

We’ve been lucky to move into brand-new, purpose-built offices last year – with meeting spaces, work rooms and technology thoughtfully designed to improve the way we work and serve our clients. The firm taking this step, futureproofing and planning for progress, will set us up well as technology continues to speed ahead.

What are your thoughts on the current state of the rule of law worldwide?

Issues like political instability and shifting public trust can make the rule of law feel fragile at times. There is the appearance of growing pressure (extreme in some cases) on a range of legal systems. COVID and emergency situations have accelerated a trend of expanded executive power. There are many in the profession who will rightly take the opportunity to challenge perceived threats to the rule of law.

Whether I agree with what is happening elsewhere in the world, it is important to focus on what we have an impact on. As legal professionals that is to uphold fairness, independence, and transparency wherever we can. I was given The Rule of Law by Tom Bingham when I was admitted to the bar, and inside the person who gave it to me wrote “..it is the rule of law, and its protection, that forms the fabric of our profession’s existence.” I think we continue to discover this as we develop as lawyers.

What are you most looking forward to in the coming year?

I’m really looking forward to our first family ski trip. My husband and I are taking our two kids (three and four years old) and it feels like one of those special “firsts” that you’ll remember forever, even if it’s a little chaotic.