PwC Australia’s Legal and NewLaw businesses have delivered a number of innovations in a number of areas over the past year – from wage trust diagnostics, new legal service, legal technology, legal metrics, digital upskilling programs, client engagement, to thought leadership.
Recent innovations include:
- PaidRight, a pioneering software, developed in conjunction with CSIRO’s Data61, that has transformed employers’ ability to comply with Australian workplace laws by aggregating and analysing organisations’ payroll data using artificial intelligence;
- PwC NewLaw’s Legal Operations as a Service, a unique service model which provides comprehensive legal operations support, including setting legal department strategy, identifying priority change initiatives, running a global change program, implementing legal technology, and delivering material and quantifiable improvements across the function;
- SPA Tableau Dashboard, an interactive visualisation dashboard on private M&A agreements using Tableau which draws data from more than 100 M&A agreements, providing lawyers with key insights on market trends and informs their advice on client negotiation positions for specific clauses;
- accelerated digitisation of PwC NewLaw’s legal departments;
- a definitive set of metrics developed by PwC NewLaw to inform key decisions in legal departments so that more choices can be made based on quantitative data rather than intuition and gut feel;
- Digital Upskilling initiatives including digital fitness assessments, Digital Accelerator program, an early adopter program, and two-day Digital Academy workshops;
- the implementation of Worklayer’ software through which all staff can post, access, and deliver work, streamlining workflow distribution across practices and locations;
- Engagement Centre, a secure online platform developed by PwC as a central hub for document exchange and request/query management; and
- the production of numerous articles and podcasts on innovation and digital transformation for legal departments.