Highlight: Great content drives great AI outcomes

2023 Legal Service Provider of the Year Thomson Reuters implemented AI use at least a decade ago

Highlight: Great content drives great AI outcomes

The possibilities – and risks – of AI have become a hot topic in the past couple of years, with much of the world only coming to see what AI is capable of today. However, Thomson Reuters has been capitalising on the potential of AI for far longer than that.

“We’ve been using AI for at least 10 years in our natural language search across the databases of information that we sell”, Michael Horton, senior director – client relationship management Asia & Emerging Markets, told Australasian Lawyer on the red carpet.

He believes that the organisation is at the forefront of utilising AI in the legal profession. Last month, Thomson Reuters announced its team-up with Microsoft to deliver a contract drafting solution via the Microsoft Word AI Copilot.

“We’re actually applying it across our content. And what drives great AI outcomes is great content”, Horton concluded.

The 2023 Australasian Law Awards judges seem to agree, lauding the 2023 Legal Service Provider of the Year award winner for its demonstration of “keeping up with the changing legal market while also thinking ahead”. Thomson Reuters’ innovative spirit spurred it to a win over Excellence Awardees Coaching Advocates, Lawcadia, Lawganised, LOD, PwC NewLaw and TransPerfect Legal Solutions.

Thomson Reuters has committed to a $100m per year investment in AI capabilities.

More highlights about the Australasian Law Awards can be found here.

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