First Law

First Law
NZ Lawyer Innovative Firms 2020

First Law has challenged the traditional approach of how the law is delivered by using technology to empower its nationwide network of lawyers to look after their local community from the comfort of their home.

All First Law staff are based at home and work remotely with the option to hot desk at workstations situated in a shared office space in the Christchurch and Queenstown business districts. They interact with clients through Skype or face-to-face meetings and connect with co-workers via SharePoint and Microsoft team app. Staff do the work as and when required to achieve excellent service. Their hours are not being monitored and there are no financial KPIs. All relevant information about the firm, including financial, are shared with all staff during annual strategic retreats.

First Law introduced eight online, self-service documents to enable clients to sort their personal affairs for a fixed fee without having to see a lawyer. The firm also appointed a nationwide remote employment lawyer, based in Queenstown, to defend personal grievances raised to mediation, for a fixed price.

Free newsletter

Subscribe to our FREE newsletter service and we’ll keep you up-to-date with the latest breaking news, cutting edge opinion, and expert analysis affecting both your business and the industry as whole.

Please enter your email address below and click on Sign Up for daily newsletters from NZ Lawyer.

Recent articles & video

Copeland Ashcroft expands partnership with key promotions

Buy-back marks next move in government’s firearms reform programme

Dentons Kensington Swan contributes to maritime pollution mapping initiative

Barristers in England and Wales at a “breaking point” – survey

Lane Neave partners snag spots in 2021 Chambers and Partners guide

Property practitioner promoted to partner at Wellington firm

Most Read Articles

Lane Neave partners snag spots in 2021 Chambers and Partners guide

Chapman Tripp Māori legal group head hopes flexibility in work can birth more female partners

DLA Piper Wellington moves to new waterfront home

Property practitioner promoted to partner at Wellington firm