The ensuing complications could drive dispute resolution costs up, the senior associate says
AI is a useful tool, but its risks needs to be taken into consideration, says Copeland McAllister senior associate Hannah Goddard-Coles. The uninformed use of such tools for legal advice could result in higher dispute resolution costs, making things more difficult for clients.
In the second part of this interview, Goddard-Coles explains why citizens need to understand public policy and provide feedback to maintain the rule of law and tackles a common lawyer myth.
What’s one misconception you think people have about lawyers, and how would you correct that misconception?
A common misconception is that lawyers are purely combative or focused on conflict. In reality, our work centres on problem solving, strategic thinking, and risk management, often helping clients navigate issues early to avoid disputes altogether. Most clients are not seeking confrontation; they want timely, cost effective resolutions with minimal stress. When advocacy or difficult conversations are required, they can be handled with clarity and empathy.
What challenges are particularly pressing in the country’s legal industry?
The world is evolving rapidly, and the legal industry is no exception. While artificial intelligence can be a valuable tool, it also presents challenges, including data security risks, accuracy concerns, and client reliance on AI for preliminary advice. In particular, the use of AI by clients in the early stages can complicate matters and increase the cost of dispute resolution.
What are your thoughts on the current state of the rule of law worldwide?
The rule of law remains resilient, with many jurisdictions continuing to exercise autonomy. More than ever, it is essential for people to understand the decisions being made, who is responsible for them, and how they affect society. Democracy functions effectively only when citizens actively fulfil their civic responsibilities and engage in the decision making processes. I would encourage everyone to take time to provide feedback, make submissions where appropriate, and take the time to understand the implications of public policy.
What are you looking forward to the most in the coming year?
I am looking forward to continuing to develop my practice and skills, including supporting my clients. I find engaging with our clients the most rewarding part of my role, and I honestly don’t think I have met a client I haven’t learned something from myself.
