Anne O’Donoghue discusses human rights law’s overlap with other fields

The face of Immigration Solutions Lawyers credits the help she’s received from the IBA

Immigration Solutions Lawyers’ managing director tackles the importance of trust and transparency to client relationships.

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[00:00] You really got to hit the knob. You might not like what I'm saying, but you need to know this information.
[00:11] Hello and welcome to Australasian Lawyer TV. I'm Kylie Spear and joining me today is an odon, principal solicitor and
[00:20] managing director at Immigration Solutions Lawyers. It's always such an honor to have an as a guest on the show
[00:29] and for good reason. Immigration Solutions Lawyers has been named as a winner of Australasian lawyers top specialist firms for 2026.
[00:39] Welcome to you an and thank you so much for joining us once again.
[00:44] Oh, it's lovely to be here Carly. Well firstly an immigration solutions lawyers is known for being highly selective
[00:52] about the matters it takes on prioritizing outcomes over volume. How has this philosophy contributed to the
[00:59] firm's success and reputation in the immigration law market?
[01:05] Well I think the beginning point is that trust is essential and we are selective of what we take on. We give people an
[01:14] honest assessment of what our opinion is and if we believe there's an arguable case, we tell them what the difficulties
[01:22] are, the strengths and the weakness of their case and we proceed. In a lot of cases, people want to know the downside.
[01:31] You know, it's very easy to look at things through rosecolored glasses, but you really got to hit the nub. And
[01:39] especially with a lot of our clients, they come to us after they've had perhaps not the best advice or their
[01:47] immigration history has been substantially interrupted or um mishandled and they're coming to a
[01:55] second opinion and basically they want to know is my visa pathway fixable or not. And that's where trust and
[02:03] transparency is really essential in building that client relationship.
[02:10] Your team regularly handles matters that intersect with criminal law, human rights, modern slavery, and worker
[02:17] exploitation. How does this multidisciplinary expertise benefit clients facing complex immigration challenges?
[02:26] Well, I think I first have to pay tribute to the IBA because I've been a member of the International Bar Association for many, many years and I
[02:36] have discussed issues with overseas practitioners. You can see patterns of conduct. You see what they experience.
[02:44] They share their ideas. I find the overseas practitioners are very collegate in this. And I've met overseas
[02:52] practitioners in the human rights sphere, in the immigration, the criminal, and also defending red
[02:59] notices. A colleague of mine um regularly defends red notices um for
[03:06] clients, which can have a big impact on um their immigration status or if
[03:14] they're applying for a visa. So you just can't look at immigration on its own. It
[03:21] intersects with human rights, family law, you know, family violence, criminal law. Uh you've got to have those
[03:30] triggers and those associations. So often we work with criminal lawyers. uh
[03:37] we do all our own human rights law and uh we also do quite a lot of worker exploitation area which is a human
[03:46] rights itself issue and um very much involved we write the chapter on model
[03:53] of slavery on an annual basis and um it's something that we've I got involved
[04:00] in the modern slavery debate in 2019 when I was um asked to handle a
[04:07] presidential task force on this issue or we was part of this issue and uh that's
[04:14] how I got I obtained my interest in that. So I've maintained the interest in modern slavery for the last seven years
[04:22] and as you've already mentioned transparency and realistic advice are central to your client relationship
[04:30] model. Why is it important to have difficult conversations early and how does that help clients achieve better outcomes?
[04:39] Because they know where they stand.
[04:42] Often I've said, "Look, you might not like what I'm saying, but you need to know this information." And once they
[04:51] know the extent of the complexity or the problem and the strategy that you're going to put in place to sort this out,
[05:00] they're more at ease and they have a better understanding of the pathway. I mean apart from getting over the initial
[05:09] shock of having this difficult conversation because some people you know are not aware the level of
[05:17] complexity that they face but you know I always try and reassure people that we
[05:24] will put our best efforts in and you know in 99 99% of cases we are able to
[05:32] achieve good outcomes but we do operate on an equal playing field and we tell
[05:38] the good, the bad, and the ugly so that we can deal with it.
[05:43] Speaking of good outcomes, one of the firm's recent successes involves securing a protection visa for a woman
[05:51] and her children after an initial refusal. What does that case reveal about the persistence, strategy, and
[05:58] advocacy required in complex immigration matters? Well, you've got to do your research.
[06:05] You've got to bring in experts. If you're trying to argue that they can't go back to their country of passport
[06:13] because they're going to face persecution, you've got to have independent evidence of that. It just can't be a statement. And a lot of
[06:22] people come to us really under the misapprehension that, oh, well, I did a statement. Um, I said what I
[06:29] experienced. and we point out well that's well and good but we need some independent evidence we need someone else to say this is what's going to
[06:38] happen uh and these are the problems and often we see with the work we take over very poor documentation
[06:47] you know the the case is not properly argued and um then of course you've got to basically go on review to a tribunal
[06:56] and reubmit a whole lot of material in a way in which you put the client's
[07:03] case forward. Um, and that's what we did. It's a lot of work and we don't work to a price. We work to an outcome.
[07:12] We do fix price but if we need to do more work for the client, we absorb those additional costs to get the
[07:21] outcome for the client and we also do a percentage of proboto work as well. And
[07:28] finally, an you've been recognized as a global elite thought leader and contributed to several international
[07:36] legal publications. How did these activities help shape your practice and future of immigration law in Australia,
[07:44] particularly considering the challenging times we're currently in?
[07:48] Yes. Well, that we are in challenging political times and migration is a big hot potato at the moment. I do think it
[07:57] gives the younger lawyers in the practice the opportunity to contribute to these publications and they can get
[08:04] credit for that contribution which helps them build their career pathway which I think is very important because you've
[08:12] got to be able to mentor younger lawyers and give them the opportunity so they
[08:20] can put their name forward and they get these types of career breaks which which I think is very important. We have a
[08:28] senior associate who is also going through the specialist accreditation process this year. I did my accredited
[08:36] specialty I think in 1998. It was a long time ago. It's uh totally different now but I still sit as an examiner on the
[08:45] committee but I do like especially we have a lot of women in the practice and I like to give women these opportunities
[08:52] for career breaks cuz you know if you you feel that you've got opportunities in your job you know you you're going to
[09:00] go that little bit harder for the client and I think that's important. I think a a good workplace is an important
[09:08] workplace. Uh we're very focused on health and well-being because you need a healthy workplace because doing legal
[09:17] work is very stressful. You know, you've got people from many backgrounds and they're quite often emotionally stressed
[09:24] when they come to see you. So, you know, and also um we like to think that we've got a bit of an emotional intelligence
[09:32] as well when we look at matters. That's how we operate. I mean, you're only as good as your last visa outcome,
[09:40] basically. And that's what I've always said. You know, you've got to keep striving to get those good visa outcomes.
[09:48] And and did you want to close with any thoughts on changing the future of immigration law in Australia?
[09:56] Yes. I mean, we've just had it announced, I think there was a Australian Financial Review article about prioritization of different visa
[10:04] classes and um you know, offshore cases are going to be taking a considerably long period of time. We've just had a
[10:13] 25% increase in visa charges. These are government visa charges across the
[10:20] board. For example, the partner fees has gone to $11,710.
[10:27] Um, which is just under 12 grand. That's a lot of money for a government fee. And these are fees that are going up when
[10:36] the economy is in difficult times and people are struggling. And we still have
[10:44] a a shortage of skills in Australia. By the um recent comments, they are
[10:51] prioritizing certain skills to try and get people in medical, construction, these types of things. But um we still
[11:00] have a lot of temporary residents in Australia who are looking for visa pathways and some may have visa pathways
[11:09] and some may not. And this is the problem that we've got this buildup of of temporary residents in Australia at
[11:17] the moment, but I think Australians I know there's been a lot of political banter at the moment, but I think
[11:24] they're, you know, a pretty reasonable type as not as you not as long as we're not bringing terrorists in or something like that and if we need skilled
[11:33] migration, they can appreciate that. And you know migration we are a migration nation and um we've built our whole
[11:42] fabric of society uh on that basis and you know we do want people who have
[11:50] Australian values I think which is fairly reasonable you know.
[11:56] Absolutely. Well, thank you so much for your time today for your truly invaluable wisdom and congratulations
[12:04] once again an it is always so inspiring speaking with you.
[12:08] Thank you so much for your time. Thank you and thank you of course to our viewers for watching the latest episode of
[12:15] Australasian Lawyer TV. We look forward to seeing you again soon.